.chat-w{position:fixed;right:max(16px,env(safe-area-inset-right));bottom:max(16px,env(safe-area-inset-bottom));z-index:90;font-family:var(--sans)}
.chat-fab{position:relative;display:grid;place-items:center;width:58px;height:58px;border:0;border-radius:99px;background:var(--brand);color:var(--ink);cursor:pointer;transition:background .15s,transform .15s}
.chat-fab:hover{background:var(--brand-dark);transform:translateY(-2px)}
.chat-fab:focus-visible,.chat-x:focus-visible,.chat-sendbtn:focus-visible{outline:3px solid var(--deep);outline-offset:2px}
.chat-fab svg{width:26px;height:26px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}
.chat-badge{position:absolute;top:-4px;right:-4px;min-width:22px;height:22px;padding:0 5px;border-radius:99px;background:#d64545;color:#fff;font-size:.75rem;font-weight:700;display:grid;place-items:center;border:2px solid #fff}
.chat-badge[hidden]{display:none}
.chat-panel{position:absolute;right:0;bottom:70px;width:370px;max-width:calc(100vw - 32px);height:min(560px,calc(100svh - 120px));display:flex;flex-direction:column;overflow:hidden;border-radius:var(--card-r,16px);background:rgba(255,255,255,.96);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);border:1px solid rgba(255,255,255,.8);}
.chat-panel[hidden]{display:none}
.chat-head{display:flex;align-items:center;gap:.7rem;padding:.9rem 1rem;background:linear-gradient(135deg,var(--deep),var(--mid));color:#fff}
.chat-head div{flex:1;min-width:0;line-height:1.25}
.chat-head small{display:block;opacity:.85;font-size:.76rem}
.chat-av{display:grid;place-items:center;width:40px;height:40px;border-radius:99px;background:rgba(255,255,255,.2);font-weight:700;font-size:.85rem}
.chat-x{display:grid;place-items:center;width:34px;height:34px;border:0;border-radius:99px;background:rgba(255,255,255,.18);color:#fff;cursor:pointer}
.chat-x:hover{background:rgba(255,255,255,.3)}
.chat-x svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:2.2;stroke-linecap:round}
.chat-body{flex:1;overflow-y:auto;padding:1rem;display:flex;flex-direction:column;gap:.55rem;background:var(--mint)}
.chat-body[hidden]{display:none}
.chat-msg{max-width:82%;padding:.55rem .8rem;border-radius:16px;font-size:.93rem;line-height:1.45;word-wrap:break-word;overflow-wrap:anywhere;white-space:pre-wrap}
.chat-msg time{display:block;margin-top:.15rem;font-size:.68rem;opacity:.65;text-align:right}
.chat-who{display:block;font-size:.72rem;font-weight:700;color:var(--deep);margin-bottom:.1rem}
.chat-staff{align-self:flex-start;background:#fff;color:var(--ink);border-bottom-left-radius:5px}
.chat-me{align-self:flex-end;background:var(--deep);color:#fff;border-bottom-right-radius:5px}
.chat-me.is-pending{opacity:.6}
.chat-me.is-failed{background:#d64545}
.chat-start{display:flex;flex-direction:column;gap:.6rem;padding:1rem;overflow-y:auto}
.chat-start[hidden]{display:none}
.chat-start p{margin:0;color:var(--muted);font-size:.9rem}
.chat-start input,.chat-start textarea,.chat-send textarea{width:100%;padding:.7rem 1rem;border:1px solid var(--line);border-radius:16px;font:inherit;font-size:.95rem;background:#fff;color:var(--ink);resize:none}
.chat-start input:focus,.chat-start textarea:focus,.chat-send textarea:focus{outline:0;border-color:var(--mid);box-shadow:0 0 0 3px rgba(18,174,245,.22)}
.chat-hp{position:absolute!important;left:-9999px;width:1px;height:1px;opacity:0}
.chat-err{color:#b3402f!important;font-weight:600}
.chat-err[hidden]{display:none}
.chat-send{display:flex;align-items:flex-end;gap:.5rem;padding:.7rem;border-top:1px solid var(--line);background:#fff}
.chat-send[hidden]{display:none}
.chat-send textarea{flex:1;border-radius:20px;padding:.6rem .9rem;max-height:110px}
.chat-sendbtn{display:grid;place-items:center;flex:none;width:44px;height:44px;border:0;border-radius:99px;background:var(--brand);color:var(--ink);cursor:pointer}
.chat-sendbtn:hover{background:var(--brand-dark)}
.chat-sendbtn svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:2.4;stroke-linecap:round;stroke-linejoin:round}
.chat-foot{padding:.5rem 1rem;text-align:center;font-size:.78rem;background:#fff;border-top:1px solid var(--line)}
.chat-foot a{color:var(--deep);font-weight:600}
@media(max-width:520px){.chat-panel{position:fixed;left:12px;right:12px;width:auto;max-width:none;bottom:calc(86px + env(safe-area-inset-bottom));height:min(78svh,560px)}}
@media(prefers-reduced-motion:reduce){.chat-fab{transition:none}}
.chat-tip{position:absolute;right:70px;bottom:9px;display:flex;align-items:center;max-width:calc(100vw - 110px);padding:.55rem .95rem;border:0;border-radius:99px;background:#fff;color:var(--ink);font:inherit;font-size:.9rem;font-weight:600;line-height:1.2;white-space:nowrap;cursor:pointer;box-shadow:0 8px 24px rgba(10,40,70,.2);opacity:0;visibility:hidden;transform:translateX(14px) scale(.94);transform-origin:100% 50%;transition:opacity .35s ease,transform .35s cubic-bezier(.2,.8,.2,1),visibility 0s .35s}
.chat-tip::after{content:"";position:absolute;right:-5px;top:50%;width:12px;height:12px;background:#fff;border-radius:2px;transform:translateY(-50%) rotate(45deg)}
.chat-tip.is-on{opacity:1;visibility:visible;transform:none;transition-delay:0s}
.chat-tip-t{display:block;min-height:1.2em;position:relative;z-index:1}
.chat-tip.is-typing .chat-tip-t::after{content:"";display:inline-block;width:2px;height:1em;margin-left:2px;vertical-align:-.15em;background:var(--deep);animation:chat-caret .7s steps(1) infinite}
@keyframes chat-caret{50%{opacity:0}}
.chat-w.is-open .chat-tip{display:none}
@media(prefers-reduced-motion:reduce){.chat-tip{transform:none;transition:opacity .2s}.chat-tip.is-typing .chat-tip-t::after{animation:none}}
/* Ikon chat: efek pulse agar menarik perhatian */
.chat-fab::before{content:"";position:absolute;inset:0;border-radius:inherit;background:var(--brand);z-index:-1;animation:chat-pulse 2s cubic-bezier(.4,0,.6,1) infinite;pointer-events:none}
@keyframes chat-pulse{0%{transform:scale(1);opacity:.5}70%,100%{transform:scale(1.32);opacity:0}}
.chat-w.is-open .chat-fab::before{animation:none;opacity:0}
@media(prefers-reduced-motion:reduce){.chat-fab::before{animation:none;opacity:0}}
/* Mobile: teks sapaan tampil DI ATAS ikon chat */
@media(max-width:520px){
 .chat-tip{right:0;bottom:70px;max-width:calc(100vw - 32px);transform:translateY(10px) scale(.94);transform-origin:100% 100%}
 .chat-tip.is-on{transform:none}
 .chat-tip::after{right:20px;top:auto;bottom:-5px;transform:rotate(45deg)}
}
.chat-badge:not([hidden]){animation:chat-pop .4s cubic-bezier(.2,.9,.3,1.4)}
@keyframes chat-pop{0%{transform:scale(0)}100%{transform:scale(1)}}
.chat-w:has(.chat-badge:not([hidden])) .chat-fab::before{background:#d64545;animation-duration:1.4s}
.chat-w:has(.chat-badge:not([hidden])) .chat-fab{animation:chat-ring 1.4s ease-in-out infinite}
@keyframes chat-ring{0%,60%,100%{transform:rotate(0)}10%,30%,50%{transform:rotate(-9deg)}20%,40%{transform:rotate(9deg)}}
.chat-w.is-open .chat-badge{display:none}
@media(prefers-reduced-motion:reduce){.chat-badge:not([hidden]),.chat-w:has(.chat-badge:not([hidden])) .chat-fab{animation:none}}